Shipping & Returns

Shipping

Same day in store collection for online orders.

Generally ready for pick up within 2-3 hours.

Immediate pick up may be available however please phone ahead to ensure your purchase is ready. 

Standard shipping fees apply for outside the Port Hedland & South Hedland area.

Returns

Thank you for shopping with Ocean Gypsy 

All in store purchases must be returned within 7 days.

All online return items must be returned and received by Ocean Gypsy within 14 days of purchase.

A returns request email must be received within 5 days of receiving an online order- rebecca@oceangypsy.com.au.

To be eligible for a return your purchase must still be in a saleable condition. Your item must be unused, in the original packaging, tags still attached and in the same condition that you received it in.

Ocean Gypsy reserves the rights to refuse the return of items if not returned in a saleable condition.

A receipt of purchase must be provided.

No returns or exchanges available on sale items. 

Refunds are only available for faulty items.